RELATIONSHIP ASSESSMENTS

Measuring the strength of your connections

Organizations spend a tremendous amount of time, effort, and money trying to understand how their relationships feel about them.

“Do they like us?” “Are they satisfied?” “Are the engaged?” “Are they loyal?” And the real head-scratcher, “Will the recommend us?”

There is a better way. Before investing anymore resources on surveys, interviews, polls, questionnaires, or “proven” metrics watch the video below and decide for yourself whether what you are doing is providing the answers you need.

EXTERNAL

Measure and assess the strength of your external relationships: clients, customers, members, fans, donors, users, patients, readers, viewers patrons, voters, audiences, students, collectors, passengers

INTERNAL

Measure and assess the strength of your internal relationships: employees, staff, management, partners, boards, associates, leadership, players, coaches, teachers, performers, organizers, agents, crew, volunteers

ANCILLARY

Measure and assess the strength of your ancillary relationships: suppliers, vendors, contractors, service providers, brokers, buyers, shippers, designers, engineers, manufacturers, packagers, technicians, inspectors